# Driver Application Statuses

The following lists all available Driver Application statuses and their meaning.

**Awaiting Approval**

This status is allocated to the application after it has been submitted.

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**Security Check Reject**

This status is allocated to an application that has failed security checks. The rejection will be provided with a reason. E.g., Invalid Photo type ID, Unsuitable Photo ID, Invalid Documentation, etc.

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**Partially Approved**

This status is allocated to an application that has successfully passed the security checks. Links to the Terminal Awareness Course will be provided.

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**Training Incomplete**

This status is allocated to an application when the Terminal Awareness Course has not been completed within 30 days of the link being issued.

**Training Failed**

This status is allocated to an application after the Terminal Awareness Course test has been failed 6 times.

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**Approved**

This status is allocated to an application after the Terminal Awareness Course test has been successfully passed.

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**Active**

This status is allocated to an application once the terminal has created and dispatched the Driver’s ID Card.

**Replacement Card Requested**

This status is allocated to an application once the Trucking Company has requested a replacement card. Once the card has been dispatched, the application will revert to “Active”.

#### Driver Application E-mail Notifications

All driver application e-mail notifications will be sent to the company user who submitted the application(s).

#### Support Details

Please reach out to us with any support queries at the below e-mail address.

E-mail: <SOUDriverID@dpworld.com>&#x20;

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