Lost Card (Trucking Company)

This section describes how the Trucking Company can apply for a replacement Driver's ID Card.

1. Driver registration service will be available under Manage → Registration → Driver Registration. 

   
2. By default, the search page loads and displays driver details based on the created date and pagination (20, 50, and 100).  

   
3. To view the driver's details, click on their ID. 

   
4. The system navigates the user to the View Driver page. 

   
5. Go to the left navigation bar and select Terminal Locations.  
6. Click on the three dots option and select LOST CARD. 

   

   Note: The Trucking company users can view the LOST CARD option if the terminal Status is “Active”.

7. An Acknowledgement pop-up window appears on the screen, click ACCEPT. 

   
8. A success message appears on the screen. 

   
9. The Status is updated as Replacement Card Requested. 

   
10. The Trucking Company user receives web and Email notifications with a temporary pass.