Support
Please note that it can take a few minutes for the status of declaration to be updated by HRMC , which is normal.
Furthermore, if you require further assistance, please contact our CARGOES Cross-Border Helpdesk team who will be happy to help via the contact details below:
Email Address: crossborder@cnsonline.net
Phone Number: 02380 799 600 – Option 1
Office Hours: Monday – Friday 07:00- 19:00
The helpdesk is closed on weekends and Bank holidays.
Emergency Out of Hours Service
If your call is outside of the above hours and is urgent, please call the above number and leave a message with our out of hours service and a member of the helpdesk will contact you shortly. If the enquiry is not urgent, please leave a message and we will respond to you when the helpdesk reopens.
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