Upload File: Arrive and/or Load UCR

This guidance is to assist with completing the update of UCR status to ‘Arrived’ and/or ‘Loaded’.

From the Global Navigation Bar select Manage and under messaging select File Upload.

The Global Navigation Bar - selecting File Upload

The File Upload - Search page is returned.

From the Left Hand Navigation, select Uploads.

Uploads - Left Hand Navigation

The Uploads page is returned. Select the document type by clicking and selecting Update Export Unit Status from the drop-down menu.

Next, select Download Instruction File and read the instructions which detail the mandatory information to be included in your CSV list.

Once you have read the instructions, you can now click Download Template which will download the template CSV file to complete.

Uploades - Download template and instruction file

Open the Update Status template from your downloads folder and complete the mandatory columns marked with an asterisk (*).

All mandatory fields (*) must be completed to successfully update the UCR status.

Update Export Unit Status Template

A UCR can only be updated to 'Arrived' from UCR 'Registered' status.

A UCR can only be updated to 'Loaded' when the UCR is 'Arrived' and 'Cleared'.

Field	Data Required
UVI #*	The UVI must match the registered UCR(s) voyage UVI #
UCR #*	This is a unique reference assigned to the consignment and is how the user and HMRC can identify goods to the trader records. It must be a minimum of 12 to a maximum of 35 characters.
Unit Status*	Enter 'Arrived' or 'Loaded' as required

Once completed, save the Update Export Unit Status template to your computer, and then upload by clicking ADD FILE or drag & drop the file within the dotted lines.

Uploads - Add file or drag & drop file within dotted lines.

Once selected, you can check the file name and click SUBMIT at the bottom right side of the page to upload the specified CSV file.

Clickto delete the file and the Upload File page will be returned. Click RESET to return to the File Upload page without uploading the CSV file.

Once submitted, you will see a notification at the top of the page confirming the file has been uploaded successfully.

Notification - File Successfully Uploaded

The File Upload - Search page is returned and uploaded files will now appear in the list of search results.

Search File Upload - New file upload appears in list of search results

To view upload details, select the corresponding Upload ID from the list of search results.

The View Upload Details page is returned

Under the column Status, if the UCR has been registered successfully it will show as TRANSMITTED. To view the file, click on the right side of the page.

View Upload Details - Transmitted Successfully

Under the column Status, if the UCR has failed to register it will show as FAILED. The fail reason can be found in the remarks column. To view the list in CSV format, click at the right of the page.

To view the uploaded file, click on the hyperlink under the Attachment header on the top right side.

If there are multiple failures, a drop-down arrow will display to expand the row and display all error reasons.

In the below example, the UCR Upload failed because the Voyage/Visit UVI # in the CSV file was not found.

View Upload Details - Status Failed

To search file uploads, refer to section SEARCH FILE UPLOAD