# View UCR Hold (via Export Voyage) {% hint style="info" %} Once a UCR has been marked as Arrived, an arrival message is sent to CHIEF/CDS which triggers the Clearance process. If additional information/checks are required by HMRC, the UCR will be placed on hold and details of the hold will be shared via Cargoes. {% endhint %} From the Global Navigation Bar select **Manage** and under **Shipment** select **Maritime Export.**

The Global Navigation Bar - selecting Maritime Export

The **Export Lite Voyage Search** page is returned. To search for the relevant visit, enter the **vessel name** or **IMO number** in the search box and click ![](https://2412466563-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXT6wLvg2Lbl2tpMZ0uki%2Fuploads%2FVVJTD4mKAxRHNP25kDk6%2Fimage.png?alt=media\&token=191f9d88-a392-4671-8d8b-861586c1bcc4). {% hint style="info" %} When you start typing in the search box, it will show a drop down list of matching results which you can select from. {% endhint %} {% hint style="info" %} The search results can be sorted by any column header, by hovering over the chosen header and clicking on ![](https://2412466563-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXT6wLvg2Lbl2tpMZ0uki%2Fuploads%2FHzevls56zUdt4h9f85bj%2Fimage.png?alt=media\&token=0019a099-8e66-4b8d-b089-3ade19e70781)which appears to the right of the column header. {% endhint %}

Additional Search Filters

You can filter the results by vessel arrival/departure dates, by inputting the date in ‘**the ETA date from**’ and ‘**ETD date to**’ boxes to the right. To the right of the search box, you can also filter the results by: * **UVI** * **IMO** * **Port of Destination** * **Registered Shipping Line** * **Status** by clicking ![](https://2412466563-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXT6wLvg2Lbl2tpMZ0uki%2Fuploads%2Fv82C3tBF35giPvUey3Gv%2Fimage.png?alt=media\&token=547d60c8-f83b-427d-bcea-582d80447b27)and entering the additional search criteria in the fields that appear under the main search box. The applied filters will show under the search box and can be removed at any time by clicking on ![](https://2412466563-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXT6wLvg2Lbl2tpMZ0uki%2Fuploads%2Fg4vcBEMEyyWq3IWtsOUY%2Fimage.png?alt=media\&token=12698da3-d7c6-4f85-b5eb-dd26a2aceb9f) or alternatively you can remove all filters by clicking ![](https://2412466563-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXT6wLvg2Lbl2tpMZ0uki%2Fuploads%2F89Za0C0B53bemJk5sjtn%2Fimage.png?alt=media\&token=5498c00e-9fa6-4ebb-a329-7921b7a8b448)

{% hint style="info" %} If there are no search results, there may be too many filters or a typo in the search criteria, remove all applied filters by clicking ![](https://2412466563-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXT6wLvg2Lbl2tpMZ0uki%2Fuploads%2FbsG4vE9Nk3ynzQuoYTxh%2Fimage.png?alt=media\&token=46e594c8-1180-4867-a9f4-5f49c11e122a). Alternatively, the visit has not yet been registered. {% endhint %} Once you have located the relevant Voyage/Visit, click anywhere on the voyage row to open the **Manage Export Lite Voyage** page.

Export Lite Voyage Search page - Selecting vessel row

Within the **Manage Export Lite Voyage** page, the first section shows the voyage/visit details. Under the section **Export Lite UCR Details**, there is a list of UCRs that have already been linked to this visit/voyage.

Manage Export Lite Voyage page - UCR List

To search a UCR, enter any of the following search criteria in the empty search fields and all matching UCR’s based on the search criteria will automatically appear in the UCR List as per below. * UCR # * Loader Reference # * PoD * SOE * ROE * Hold Status * UCR Status * Process Status {% hint style="info" %} The search results can also be sorted by any column header, by hovering over the chosen header and clicking on ![](https://2412466563-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXT6wLvg2Lbl2tpMZ0uki%2Fuploads%2FHzevls56zUdt4h9f85bj%2Fimage.png?alt=media\&token=0019a099-8e66-4b8d-b089-3ade19e70781)which appears to the right of the column header. {% endhint %}

Once you have found the relevant UCR in the search results, see column![](https://2412466563-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXT6wLvg2Lbl2tpMZ0uki%2Fuploads%2FBTRBYQ5woDGVzGjRxSuq%2Fimage.png?alt=media\&token=7d2ad1cc-0550-475f-8acc-a63da38d8e4a)for UCR hold status.

Manage Export Lite Voyage page - Hold Status

The Hold Status will be either of the following:

Hold Status	Guidance
Red Hold Icon	A hold has been placed on the UCR
Grey Hold Icon	No hold has been placed on the UCR

To view the UCR hold details, click anywhere on the UCR row to open the **Manage Export Lite UCR** page.

Export Lite UCR Details section - Selecting UCR row

From the Left Hand Navigation, select ![](https://2412466563-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXT6wLvg2Lbl2tpMZ0uki%2Fuploads%2FreZznnyoRT82gDzxsbag%2Fimage.png?alt=media\&token=28c9bac1-61f9-4710-a05f-ff4c30c7e99d)**UCR Hold Details.**

The **Manage Export Lite UCR** page is returned. Within the Hold/Release section there is a list of Holds against this UCR. Under the Hold list columns it will provide information about: * Hold Description * Hold Comments * Hold Creation Date * Release Comments * Release Date * Hold Status

Manage Export Lite UCR - Hold/Release list

{% hint style="info" %} HMRC may apply multiple holds against a single UCR for different reasons. Each Hold must be resolved before the clearance process can be completed. {% endhint %} ### Resolved UCR Holds Once HMRC have completed any necessary checks, they will update the status of the UCR hold to **RESOLVED** and the Hold/Release details will update with a Release Comment and Release Date/Time.

### UCR Audit Hold To view UCR amends/updates, click![](https://2412466563-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXT6wLvg2Lbl2tpMZ0uki%2Fuploads%2Fd6QCP7ElMAAW5bhMjH2C%2Fimage.png?alt=media\&token=08344bb9-3881-4a84-8875-f7304f5da1ea) on the right of the UCR hold line and select **HOLD AUDIT** from the drop down menu.

The **Hold Audit: Customs Hold (C)** page is returned displaying a full list list of all UCR hold updates and amendments, including the user who made the update/amendment and the time/date it was updated/amended. Select ![](https://2412466563-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXT6wLvg2Lbl2tpMZ0uki%2Fuploads%2FzkgHR2mqbhfnsQRwe077%2Fimage.png?alt=media\&token=39a1173f-0af7-4ed3-98cc-7cdd83d0bb84) **Show More** to see more details about the UCR Hold amendment.