View UCR Hold (via Export Lite UCR)

This section explains how to use the UCR search function to specifically check information relating to a UCR hold status. Use this search to check the hold status of all UCRs within the system.

Once a UCR has been marked as Arrived, an arrival message is sent to CHIEF/CDS which triggers the Clearance process.

If additional information/checks are required by HMRC, the UCR will be placed on hold and details of the hold will be shared via Cargoes.

From the Global Navigation Bar select Manage and under Shipment select Maritime Export.

The Global Navigation Bar - selecting Maritime Export

The Export Lite Voyage Search page is returned.

Export Lite Voyage Search page

From the Left-Hand navigation, select Export Lite UCR.

Export Lite UCR - Left Hand Navigation

The Export Lite UCR Search page is returned. To search for the relevant UCR, enter the UCR #, the ETD date from and the ETD Date to in the search box and click .

When you start typing in the search box, it will show a drop down list of matching results which you can select from.

The search results can be sorted by any column header, by hovering over the chosen header and clicking on which appears to the right of the column header.

Export Lite UCR Search Page

Additional Search Filters

You can also filter the results by vessel arrival/departure dates, by inputting the date in ‘the ETA date from’ and ‘ETD date to’ boxes to the right.

To the right of the search box, you can also filter the results by:

• UVI

• Loader

• Port of Destination

• Loader Reference #

• UCR Status

• Process Status

by clicking and entering the additional search criteria in the fields that appear under the main search box.

The applied filters will show under the search box and can be removed at any time by clicking on or alternatively you can remove all filters by clicking

Once you have found the relevant UCR in the search results, see columnfor UCR hold status.

Export Lite UCR Search page - Hold Status

The Hold Status will be either of the following:

Hold Status	Guidance
Red Hold Icon	A hold has been placed on the UCR
Grey Hold Icon	No hold has been placed on the UCR

To view the UCR hold details, click anywhere on the UCR row to open the Manage Export Lite UCR page.

Export Lite UCR Search - Selecting UCR row

From the Left Hand Navigation, select UCR Hold Details.

UCR Hold Details - Left Hand Navigation

The Manage Export Lite UCR page is returned. Within the Hold/Release section there is a list of Holds against this UCR.

Under the Hold list columns it will provide information about:

• Hold Description

• Hold Comments

• Hold Creation Date

• Release Comments

• Release Date

• Hold Status

Manage Export Lite UCR - Hold/Release list

HMRC may apply multiple holds against a single UCR for different reasons. Each Hold must be resolved before the clearance process can be completed.

Resolved UCR Holds

Once HMRC have completed any necessary checks, they will update the status of the UCR hold to RESOLVED and the Hold/Release details will update with a Release Comment and Release Date/Time.

Manage Export Lite UCR - Hold/Release list

UCR Audit Hold

To view UCR amends/updates, click on the right of the UCR hold line and select HOLD AUDIT from the drop down menu.

Hold/Release section - View Hold Audit

The Hold Audit: Customs Hold (C) page is returned displaying a full list list of all UCR hold updates and amendments, including the user who made the update/amendment and the time/date it was updated/amended.

Select Show More to see more details about the UCR Hold amendment.

UCR Hold Audit